Terms and conditions of use of this website.
You agree that by registering and using www.Your-Companion.co.uk you are entering into a legally binding agreement with Companion Stairlifts Ltd.
Accessing our services
To become an Accredited Partner, please visit www.your-companion.co.uk or call our Accredited Partner Team on 0800 620 0826. By registering to become an Accredited Partner, you agree that you have given us accurate registration details and will ensure that we always have up to date contact information.
We may, at our discretion change, remove, suspend or discontinue any aspect of our service at any time including the availability of any content.
Whilst we will do our best to ensure that our service is fully operational at all times, we are not responsible for and shall not be liable to you for any problems or temporary interruptions in using our services arising from factors outside of our control (e.g. technical problems from traffic congestion on the internet).
Changes to our terms
Companion is registered in the United Kingdom under the Data Protection Act 1998 and is concerned to help you to retain control over your personal data while simultaneously exploiting the advantages of an interactive commercial environment.
Companion is committed to protecting and respecting your privacy.
What information will we gather about you?
Companion collects certain information about visitors to its website which it uses to help it provide a website and service that is useful. We may collect and process the following data about you:
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.
You can’t be identified from these cookies and all information is anonymous. We only use these cookies to improve the functionality of our website.
Cookies set by third party sites
To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. Companion does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.
Where will personal information about you be stored?
How will personal information about you be used by us?
Personal information about visitors to our website may be used for one or more of the following purposes:
Outside the above, we will not disclose your personal information to any person, firm or company without first obtaining your prior written consent to do so. If you do not wish us to use your personal information for one or more of the above purposes, please let us know by contacting us by letter, fax, telephone or email at the contact address or telephone number given below.
Will the personal information about you held by us be used for direct mailings?
If you request contact from Companion or from a company within the Handicare network of distributors and dealers, information about our products and services will be sent to you. If you do not want to receive such mailings or wish us to cease sending these to you, please let us know by email, telephone or letter at the above number or address. We will endeavour to remove your personal information from any lists held by us as soon as reasonably practicable, but please bear in mind that we process hundreds of communications each day.
How can you correct or revise the personal information we hold about you?
If you want us to correct or change any personal or other information held by us, please let us know by email, telephone, fax or letter at the below number or address.
While we take reasonable steps to safeguard your personal information from unauthorised access, you should recognise that email and other electronic transmissions are insecure. Accordingly, neither Companion, nor its associated companies, nor any distributor nor dealer within the Handicare network of distributors and dealers warrant, guarantee or undertake that any transmission will not be intercepted and/or read by an unauthorised person.
Our site may contain links to and from the websites of associated companies of Companion or our network of distributors and dealers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Our contact details are as follows:
Tel: 0800 620 0826
Companion Stairlifts Ltd, 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands DY6 7FJ